1. Introduction
Welcome to FeiLiuFineJewellery.com (“we,” “our,” or “us”). We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you interact with our website and services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect various types of information from you, including:
- Personal Information: This includes your name, email address, contact details, billing and shipping addresses, and other information you provide during the registration or checkout process.
- Payment Information: When you make a purchase, we collect payment details, including credit card information and billing addresses.
- Browsing Information: We gather non-personal information such as your IP address, browser type, device information, and browsing patterns when you visit our website.
- Cookies: We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use your information for various purposes, including:
- Order Processing: To process and fulfil your orders, including shipping and delivery.
- Communication: To provide order updates, respond to enquiries, and send promotional emails (you can opt-out at any time).
- Improvement: To enhance our website, services, and customer experience based on your feedback and usage patterns.
- Legal Obligations: To comply with legal requirements and regulations.
4. Information Sharing
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, deliver orders, and provide customer support.
- Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.
6. Your Rights
You have certain rights regarding your personal data, including the right to access, correct, or delete your information. You can also opt out of receiving promotional communications. To exercise these rights, please contact us using the details provided in Section 8.
7. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect or maintain information from children.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, your personal information, or our practices, please contact us at:
online@feiliufinejewellery.com
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the revised Privacy Policy on our website.
Thank you for entrusting us with your information. We value your privacy and are committed to maintaining the security and confidentiality of your personal data.